Shipping & Payment

SHIPPING

General:

  • Will ship all in-stock orders within 3 working days as your payment has cleared. No orders will be processing for delivery or pick up until payment has been cleared.
  • All items are inspected before dispatch and are carefully hand-packed.
  • With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can't be held responsible for any damage that may have occurred in transit.
  • Actual shipping costs are calculated during checkout. For an estimate before checkout, please add the items you intend to order to your cart, and then click "Estimate Shipping" from the Shopping Cart page. This will provide a list of estimates for the shipping methods available to your selected destination. No orders will be shipped freight collect, NO EXCEPTIONS. If you have an express account,we will gladly use it for the delivery expenses.
  • Will ship according to the shipping address you provided, please notify us any address change before your order is marked "Shipped" to avoid parcel loss.

Customs Duties:

  • You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold responsible for any extra charges once the original package has been shipped.
  • If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.
  • Customs are quite different in each country. Please comment while you are placing order about the requirements, we will support as much as possible.
  • Backorders:If an item in your cart is out of stock, you will be notified that the item is on backorder before you begin the checkout process. We ship backordered items as soon as possible; if you are concerned about how long it will take for a backordered item to become available, please contact us.

Methods:UPS,FedEx,DHL(Tracked but no insured,no PO Boxes,usually delivery within 6-15days)

UPS     FedEx     DHL

 

PAYMENT

Payment methods 

  • We accept Paypal,Visa,Mastercard,and Bank Transfer for online orders made through our secure checkout. This is the fastest and easiest way to place your order.And most customers would like to pay with PayPal, which is a site used by thousands of online stores to allow you to make secure purchases over the web using a credit card or even your checking account. If you select PayPal, you will be directed to PayPal at the end of the checkout process, where you can enter your payment information or pay with existing funds in your PayPal account.
  • Bank transfer usually take about 1-3 working days to clearance.

Payment Term

  • It is Payment before Delivery. ALSRobot reserve the right to revoke any credit extension in its sole discretion.

Account Info

  • Paypal: alsrobotbase@gmail.com     
  • Bank Account                                    

Account Name: HARBIN ALSEON ROBOTICS TECHNOLOGY CORP.,LTD.
Bank name: BANK OF CHINA  HEILONGJIANG BRANCH
Bank account: 1727 3015 8847
Swift code: BKCHCNBJ860
Bank address: No.19HONGJUN STREET,NANGANG DISTRICT,HARBIN CHINA

Following is an example pay with different ways